FAQ

General

First thing, make sure you have the LIKENTI  application for iOS and Android smartphones. From there, click on the "LIKENTI  Daily" toggle on home screen and then pin your location on the maps. If your address is within our serviced area you will be able to see our wide variety of grocery products.

We deliver to any area/building that is within the serviced area in Tunisia

There is no minimum order, even If you want to order just a bottle of water we will deliver it to you.

By clicking on "My Items" > orders
Click on See Details
Each shipment will have a separate invoice.
Click on View Invoice Summary for the invoice or view tax invoices for the tax invoice
The selected invoice will open in a new window for download or print.

You can redeem your promo code upon checkout. There will be a section that will ask you to enter a promo code or voucher.

You can always contact our friendly customer service team and tell them your reasons for why you do not want to accept the order.

You can make as many changes as you wish to your cart as long as the order still not placed.

Yes, you can always contact our friendly customer service team and tell them your reasons for and they will definitely help you.

appointments available, it is because they have not been released or we are fully booked. Proceed to contact us to check for any specific availability.

Order related

You can make as many changes as you wish to your cart as long as the order still not placed.

Yes, you can always contact our friendly customer service team and tell them your reasons for and they will definitely help you.

In this unlikely situation, all you have to do is get in touch with our friendly Customer Support team and they'll assist you in the best way possible.

The out of stock item will be cancelled and you will be given a refund.

You can edit your order as you please as long as the order still not placed. Or you need to place a new order

Please contact our friendly customer service team and they'll assist you in the best possible way..

Please contact our friendly customer service team and they'll assist you in the best possible way...

Shipping and delivery

This should not happen however if for some reason you have not, please feel free to talk to our friendly customer service team who'll definitely sort this out for you.

Our delivery timings will be from 9 AM to 7 PM.

You can find the estimated time of delivery of the item on the product page itself.  The earliest delivery slot will be shown on the products page

We deliver every day.

Please contact our friendly customer service team and they'll assist you in the best possible way...

There is no minimum order, even If you want to order just a bottle of water we will deliver it to you.

My account

Once you register on the LIKENTI  app you won’t be able to change your email address.

You will need to have a LIKENTI  account to shop on "LIKENTI  Daily".

Visit 'My Profile'. Click on 'Change' next to your password.
Once you have changed your password, you will receive an email confirmation.

Yes, you can have multiple accounts if you are using different email addresses to register them.

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